Terms and Conditions
Welcome to Atots Afro Jewelries. Please read these Terms and Conditions carefully before using our website or purchasing our products. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.
1. General Information
Company Information: Atots Afro Jewelries is a brand dedicated to celebrating African culture and craftsmanship through the sale of handcrafted jewelry and accessories.
Website Use: By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use our services.
2. Orders and Payments
Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or issues with your payment method.
Pricing: All prices are listed in British Pounds Sterling (GBP) and are inclusive of applicable VAT unless otherwise stated. We reserve the right to change prices at any time without notice.
Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. Payment must be received in full before your order is dispatched.
3. Shipping and Delivery
Shipping Policy: We offer shipping within the UK and internationally. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout. Any customs duties or taxes applicable to international orders are the responsibility of the customer.
Delivery Time: While we strive to meet all delivery deadlines, we cannot guarantee specific delivery times due to potential delays caused by circumstances beyond our control (e.g., customs delays, natural disasters).
Risk of Loss: All items purchased from Atots Afro Jewelries are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.
4. Returns and Exchanges
Return Policy: We accept returns within 14 days of delivery, provided the item is unused, in its original condition, and with all original packaging. Custom or personalised items are non-refundable.
Exchange Policy: If you wish to exchange an item, please contact our customer service team within 14 days of delivery. Exchanges are subject to product availability.
Return Shipping: The customer is responsible for return shipping costs unless the item was received damaged or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for returns.
5. Product Descriptions and Images
Accuracy: We strive to ensure that all product descriptions, images, and prices are accurate. However, minor variations in colour, design, and texture may occur due to the handmade nature of our products.
Errors and Omissions: Atots Afro Jewelries reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
6. Intellectual Property
Ownership: All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Atots Afro Jewelries or its content suppliers and is protected by intellectual property laws.
Use of Content: You may not reproduce, distribute, display, or sell any content from this website without our express written permission.
7. Privacy Policy
Data Collection: We collect personal information such as your name, address, and payment details to process your orders and provide customer service. Your privacy is important to us, and we are committed to protecting your personal data.
Use of Data: We use your personal information solely for the purpose of fulfilling your orders, improving our services, and communicating with you about your purchases. We do not sell or share your information with third parties, except as necessary to complete your transactions.
8. Limitation of Liability
Disclaimer of Warranties: All products and services provided by Atots Afro Jewelries are offered without any warranties, either express or implied. We do not guarantee that our products will meet your expectations or that our services will be uninterrupted or error-free.
Limitation of Liability: In no event shall Atots Afro Jewelries, its directors, employees, or affiliates be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website and services following any changes constitutes your acceptance of the new terms.
11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: support@atotsafrojewelries.com
Phone: +44 7398944447
Address: Atots Afro Jewelries, 155A Friern Road, SE220AZ, London, UK
Thank you for choosing Atots Afro Jewelries. We appreciate your business and are committed to providing you with authentic, high-quality products that celebrate the beauty of African craftsmanship.